Project Description
‘Who is responsible for…?’ and ‘Am I responsible for…?’ are questions that arise frequently in mental health care. As questions, they seem straightforward enough, but further consideration reveals the complexity that can underlie them. New Ways of Working (NWW) is about the development and maintenance of multi-disciplinary creative, capable teams working with efficient processes to deliver person-centred care, and has brought questions relating to responsibility and accountability to the fore.
JMB Health Consultancy has recently delivered two projects for a large Mental Health Trust reviewing Community Consultant Psychiatrist caseloads one within adult and one within older adults within the context of changes in models of care to a ‘single point of referral’ (acute care models) and new ways of working.
Findings supported recommendations for:-
- Increased availability of sessional medical cover
- Structured multi-disciplinary working
- Shared care and joint working over primary Care and specialist services
- Shared best practice in achieving outcomes
- Re-allocations within sectors to balance workloads around local need
- Improvements in care pathways between mental health and acute sector
- Redefining acute care and appropriate interventions.
If you feel your organisation would benefit from caseload profiling, contact us to see how we can help you.
